1. General Provisions

​

1.1. This Agreement defines the terms of use of materials and services by Users (Buyers) of the website http://flointhecity.com (hereinafter referred to as the Site, website, online store).

​

1.2. This agreement is a public contract (offer) and is addressed to an indefinite circle of persons regardless of their status (individual, legal entity, individual entrepreneur) who wish to purchase goods on the internet store http://flointhecity.com. The goods may be sold by other third parties (not the Administration) who use the services of http://flointhecity.com to sell their products on the Internet. Information about such sellers is provided by the Administration upon request from the User (Buyer).

​

1.3. Since this Agreement is a public offer, by accessing the materials of the Site, the User (Buyer) is considered to have accepted this Agreement.

​

1.4. The Site Administration (owner of the website http://flointhecity.com and/or authorized persons) has the right to unilaterally change the terms of this Agreement at any time. The new or amended Agreement shall enter into force upon its placement on the Site. In case of disagreement with the changes, the User is obliged to refrain from accessing the Site and cease using the materials and services of the Site.The seller is FOP Lazareva Alona Gennadievna, a legal person, who is in line with the decorous legislation of Ukraine.

​

1.5. The Buyer agrees to this public offer in its entirety and without reservations when placing an Order on the Site.

 

1.6. The Visitor (Buyer) agrees that all terms of this Agreement are clear to them, and they accept it fully and unconditionally.

 

​

2. ​Registration on the Site

​

2.1. In order to place orders on the Site, the User (Buyer) may go through the registration process and provide the necessary information according to the questionnaire.

​

2.2. When registering on the Site, the User (Buyer) undertakes to provide accurate and truthful information about themselves and their contact details for the fulfillment of the Site Administration's obligations to the User (Buyer) and the delivery of the paid Goods.

​

2.3. During the registration process on the Site, the User (Buyer) provides a login (their email) and password, for which they are responsible for ensuring security. The User (Buyer) undertakes not to disclose the login and password provided during registration to third parties, keep this information in a place inaccessible to others. The User (Buyer) bears exclusive responsibility for all actions carried out on their behalf, i.e., using their login and password.

 

 

3. Confidentiality and Personal Data

​

3.1. The information provided by the User (Buyer) is confidential. The Site administration uses the information about the User (Buyer) for the purpose of fulfilling the Visitor's (Buyer's) orders, unless otherwise specified in this Agreement.

 

3.2. By filling out the registration form on the website http://flointhecity.com, the Visitor (Buyer) voluntarily gives consent to the collection and processing of their personal data by the Site Administration for the following purposes: the data provided by the Visitor (Buyer) during registration on the Site will be used for processing orders for the purchase of Goods, providing information about orders, sending advertising and special offers by means of telecommunications (email, mobile communication), providing information about promotions, contests, or any other information about the activities of the website http://flointhecity.com for other commercial purposes.

 

3.3. For the purposes specified in this clause, the Administration has the right to send letters, messages, and materials to the postal address, email of the Visitor (Buyer), as well as send SMS messages, make calls to the specified number in the questionnaire if necessary for fulfilling the Visitor's (Buyer's) order. The Administration has the right to record phone calls with the Visitor (Buyer) to improve the quality of their service, for which the Visitor (Buyer) gives their unconditional consent.

 

3.4. The Buyer agrees to the use of cookies by the Administration. Cookies do not contain personal information and cannot read any information from the Buyer's hard drive. Cookies are used to improve the quality of services provided, including for quick identification of the Buyer, saving the Buyer's settings and preferences, tracking the status of the Buyer's session and their specific trends. The Administration also uses cookies for advertising purposes, including managing advertisements on websites on the Internet. If the Buyer disables cookie technology, the Administration does not guarantee the full functionality of the website http://flointhecity.com or certain services.

 

3.5. The Buyer grants the Administration the right to process their personal data, including placing personal data into the Administration's databases (without additional notification), carrying out lifelong storage of data, their accumulation, updating, and modification (if necessary). The Administration undertakes to protect the data from unauthorized access by third parties, not to distribute or transfer the data to any third party (except for the transfer of data to related persons, commercial partners, persons authorized by the Administration to directly process data for the specified purposes, as well as at the mandatory request of a competent state authority).

 

3.6. If the Visitor (Buyer) does not wish to receive newsletters about advertising promotions, new products, etc., they have the right to opt-out by sending a letter to the Administration and/or by marking the appropriate box in their personal account.

 

3.7. The Administration is not responsible for the content and accuracy of the information provided by the Visitor (Buyer) during registration on the website http://flointhecity.com and when placing an Order. The Visitor (Buyer) is responsible for the accuracy of the information provided during registration on the website and when placing an Order and agrees to bear all risks associated with the inaccuracy of such information.

​

​

4. Order Processing, Pricing, and Exchange Policy.

​

4.1. The Visitor (Customer) can place an order independently by clicking the "buy" and "place an order" buttons or by phone using the number provided at the top of the page. After placing an order, the customer will receive a confirmation message sent to the specified contact details provided during the order process, indicating the availability of the product or the estimated date of arrival if it is currently out of stock. When placing an order by phone, the message will be conveyed through the phone conversation.

 

4.2. In the event of unavailability of a product listed on the Website due to technical issues or other reasons beyond the control of the Administration, the respective order will be canceled either in full or partially, and the Visitor (Customer) will be notified via a message.

 

4.3. By agreeing to this Agreement and placing an order, the User (Customer) confirms that they have read and fully understand the sections of the Website titled "Information" and "About the Store" and agree with their contents. The Administration reserves the right to change the delivery timeframe of an order while notifying the user.

 

4.4. The Visitor (Customer) agrees that the price of a product added to the "shopping cart," as well as its assortment and quantity, will remain valid only at the time of cart formation. These may change if the purchase is not finalized by clicking the "place an order" or "buy" button.

 

4.5. The Visitor (Customer) agrees that the purchased Goods are not eligible for exchange or return under the following circumstances:

4.5.1. More than 14 calendar days have passed since the purchase of the Goods.

4.5.2. Less than 14 calendar days have passed since the purchase of the Goods, but the product has been used, the packaging integrity and/or completeness have been compromised, or tags/labels are missing, etc.

• The Goods are included in the list of items not subject to return or exchange according to the Resolution of the Cabinet of Ministers of Ukraine No. 172 dated March 19, 1994 (in the current edition) http://zakon4.rada.gov.ua/laws/show/172-94-%D0%BF, including: Food products, medicines, and hygiene items. Non-food products: Photographic film, photographic plates, photographic paper. Corsetry goods. Perfumery and cosmetic products. Feather and down products. Soft children's toys. Rubber inflatable toys for children. Toothbrushes. Mouthpieces. Shaving devices. Shaving creams. Combs and massage brushes. Reeds (for wind musical instruments). Violin chin rests. Gloves. Fabrics. Tulle and lace fabrics. Carpets (by the meter). Underwear. Bed linen. Hosiery and sock products. Products in aerosol packaging. Printed publications. Flat and long metal products, pipe products, sawn timber, moldings (baseboards, moldings), sheet materials (fiberboard and particleboard, plywood), and glass. Pre-cut or pre-sized items determined by the buyer (customer). Audio and video cassettes, laser-readable discs. Products made of natural and artificial hair (wigs). Newborn goods (diapers, pacifiers, feeding bottles), etc. Manicure and pedicure tools (scissors, files, etc.). Jewelry made of precious metals, precious stones, organogenic formation precious stones, and semi-precious stones.

 

4.5.3. The Visitor (Customer) refuses to provide photographic evidence of the defective or faulty product as perceived by them.

 

4.6. By accepting this Agreement and placing an order, the User (Customer) confirms their awareness that only new, unused products without any signs of use, scratches, chips, or wear can be exchanged or returned. The complete set of the product, packaging integrity, all packaging components, labels, and original purchase documents must be preserved. Any violation of these terms gives the Administration the right to refuse the Visitor (Customer) the exchange or return of the product.

 

4.7. By ordering a product on the website, the User (Customer) agrees to receive information about the manufacturing date and the shelf life of the product in the format provided by the manufacturer, including the batch code printed on the product packaging or other manufacturer markings.

 

4.8. In case of the Visitor's (Customer's) refusal of the product, the Administration will refund the amount paid by the Customer, excluding the expenses incurred by the Seller for the return delivery of the Goods by the Customer.

 

 

5.Limitation of Liability of the Administration

​

5.1. The Administration is not liable for any errors, mistakes, or inaccuracies that may be found in the materials contained on this website. The Administration makes every effort to ensure the accuracy and reliability of the information provided on the Internet store's website. All information and materials are provided on an "as is" basis, without any warranties, whether expressed or implied.

 

5.2. The Administration is not responsible for the statements and opinions expressed by Visitors (Customers) of the website in comments or reviews.

 

5.3. The Administration is not responsible for any unlawful actions of the Visitor (Customer) towards third parties or actions of third parties towards the Visitor (Customer).

 

5.4. The Administration is not liable for any damages, losses, or expenses (actual or potential) incurred in connection with this website, its use, or the inability to use it.

 

5.5. The Administration is not responsible for the loss of the User's (Customer's) access to their account on the website http://flointhecity.com (loss of login, password, or other information).

 

5.6. For the purposes stated above, the Administration reserves the right to delete information posted on the Website and to take technical and legal measures to prevent access to the Internet store by Users (Customers) who create problems for other Visitors (Customers) or violate the terms of the Agreement.

 

5.7. The Website Administration, including, is not responsible for: 5.7.1. Delays or failures in the operation resulting from force majeure events, as well as any problems in the telecommunication, computer, electrical, and other related systems.

 

5.7.2. Actions of money transfer systems, banks, payment systems, and delays associated with their operation. 5.7.3. Proper functioning of the Website if the Visitor (Customer) does not have the necessary technical means for its use, and also does not assume any obligations to provide users with such means.

 

​

6. Exclusive Rights

​

6.1. All objects accessible through the services of the website http://flointhecity.com, including design elements, text, graphics, illustrations, videos, computer programs, databases, music, sounds, and other objects (hereinafter referred to as the "content of the services"), as well as any content posted on the website http://flointhecity.com, are subject to the exclusive rights of the Administration, Users, and other right holders.

 

6.2. The use of the content and any other elements of the services is possible only within the functionality provided by a particular service. No elements of the content of the website services, as well as any content posted on the website services, can be used in any other way without the prior permission/consent of the rights holder. By "use," it is meant, including but not limited to, reproduction, copying, processing, distribution on any basis, display in the frame, and so on. Exceptions are cases explicitly provided for by Ukrainian legislation. The User is allowed to use elements of the service content and any content for personal non-commercial use, provided that all copyright notices, related rights, trademarks, and other authorship notices are preserved, and the name (or pseudonym) of the author/right holder is preserved in an unchanged form. Exceptions are cases explicitly provided for by Ukrainian legislation.

 

6.3. For any questions regarding rights, as well as other issues and proposals, you can contact us at the email address: the.flo.ua@gmail.com.